Domain Renewals

To set your domains to auto–renew, simply log into your account, click the “Manage Domains” tab, and complete the following easy steps:

1. Step 1. In the dropdown, select “Change the auto renew status of these domains”.
2. Step 2. Choose one or more domains that you would like to set to auto–renew by checking the boxes next to the domain names and click “Manage Domains”.

Twenty days prior to a domain’s expiration date, we’ll bill the credit card you have on file for the renewed registration. If the first attempt to bill your card fails, we will try to charge the card again in 5 days.

Remember to keep your credit card information current. To change or update the credit card information on file in your Dotster account, simply log in to your account and click “Update Credit Card Info”.

How do I renew my domains?

To manually renew your domains, begin by logging into your account. Select the “My Domains” tab. In Step 1, select the domains you would like to renew. In Step 2, select “Renew Domains”. The domains will be added to your shopping cart. After you’ve completed the checkout process, your domains will be successfully renewed.

You can also set your domains to auto-renew and avoid the hassle of manually renewing your domains every time they’re set to expire.

What happens if I don't renew my domains?

1. 60-days* before your domain(s) expire will send notices reminding you to renew them. The exact expiration date can be seen in your account.
2. If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.
3. After the grace period it will be deactivated and placed into a 30-day* Redemption Period (Note - Some domains may not make it to the redemption period if they are purchased by a third party. Be sure to renew your domains before they enter redemption status.)
4. Once the Redemption Period has elapsed the domain may be registered by another party.

_{* Number of days stated in the domain expiration/redemption explanation are approximate.}

My domain is in "Redemption." What does that mean?

(see renewal process above) Once a domain goes into the redemption period it can be obtained by other parties. You may still be able to redeem the domain for up to 30-days by request by filling out this form (there is a link to the form below). The fee for reactivating a domain in the Redemption Period is $99.95 + the normal renewal fee. At the end of the Redemption Period the domain(s) will go into a 5-day delete cycle at the end of which they will become available for anyone to register.

Make a request to reactivate domain(s) in the Redemption Period.